San Ramon, CA – May 11, 2022 – Experience.com, a provider of experience management software, announced its annual list of America’s Best Realtors and Real Estate Companies for Customer Satisfaction. Exclusive rankings are based on thousands of customer reviews of individual real estate agents and hundreds of real estate companies. Rebecca Repecki of Realty Executives Exceptional Realtors in Milford has been named one of America’s Top Realtors for Customer Satisfaction in 2021.
Results are based on survey completion rates, review counts and star ratings submitted to the Experience.com Customer Experience (CX) platform by verified home buyers and sellers. To ensure data integrity, the integrated cloud-based platform is directly connected to each company’s real estate transaction management system and requests are automatically sent to the buyer and co-buyer for all completed transactions.
A proprietary algorithm and weighting was used to arrive at the final results, which are based on 2021 data.
“It’s extremely difficult to earn a position on these lists,” said Scott Harris, CEO of Experience.com. “Buying and selling a home is a very personal experience, so it’s essential that real estate agents connect with their clients in a special way. Earning a top position in our annual customer satisfaction ranking indicates that these real estate agents and companies manage to make that connection, helping them stand out from their competition.”
Harris further says that the realtor is responsible for more than serving a large number of clients. Most importantly, the agent must create an exceptional experience every time for every individual. One bad review out of 100 can prevent an agent from landing on this prestigious list.
The Top 5 U.S. Real Estate Companies for Customer Satisfaction in 2021, According to Experience.com
1. Magnolia Realty Waco, TX
2. The latter and Blum Acadiana, Louisiana
3. RE/MAX Alliance Netherlands, Colorado
4. Real Estate Executives Outstanding Realtors Milford, PA
5. SCHNEIDER Real Estate St. Charles, Missouri
The top 3 US real estate agents for customer satisfaction in 2021, according to Experience.com:
1. Cindy Bailey Latter and Blum Acadiana, Louisiana
2. Melissa Miller Magnolia Realty Waco, Texas
3. Rebecca Repecki Realty Executives Milford, PA